Privacy Policy

Information We Collect

dralyvonetrix collects various types of information to provide you with our budget communication services and improve your experience on our platform. We only collect information that's necessary for delivering our services or as required by Australian law.

How We Use Your Information

Your information helps us deliver personalised budget communication services and maintain a secure platform. Here's how we use the data we collect:

• Provide and improve our budget communication tools and educational resources
• Process your requests for information, support, or participation in our programs
• Send you important updates about your account, service changes, or relevant educational content
• Analyse platform usage to enhance user experience and develop new features
• Comply with legal obligations and prevent fraud or misuse of our services
• Conduct research to improve financial literacy resources (using anonymised data only)

We base our data processing on legitimate interests, contract performance, or legal compliance. When we need your consent for specific uses, we'll ask for it clearly and give you the option to withdraw it at any time.

Information Sharing and Disclosure

dralyvonetrix takes a privacy-first approach to information sharing. We don't sell your personal information to third parties, and we only share data when necessary for service delivery or legal compliance.

We may share your information with:

• Service providers who help us operate our platform (cloud hosting, email services, analytics)
• Professional advisors including lawyers, accountants, and auditors
• Government agencies when required by Australian law or to prevent illegal activity
• New owners if dralyvonetrix is sold or merged (with advance notice to users)

All third parties who access your information are bound by strict confidentiality agreements and must handle your data in accordance with Australian Privacy Principles.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We've made it easy to exercise these rights through your account settings or by contacting us directly.

To exercise any of these rights, contact us using the details below. We'll respond within 30 days and won't charge you for reasonable requests. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner.

Data Security and Storage

We implement comprehensive security measures to protect your information from unauthorised access, loss, or misuse. Our security practices include encryption, secure servers, regular security audits, and staff training on privacy protection.

Your data is stored on secure servers in Australia, ensuring it remains subject to Australian privacy laws. We use industry-standard encryption both when transmitting your information and when it's stored on our systems.

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When information is no longer needed, we securely delete or anonymise it.

Cookies and Tracking

dralyvonetrix uses cookies and similar technologies to improve your experience on our website and platform. Cookies help us remember your preferences, understand how you use our services, and provide personalised content.

We use different types of cookies:

• Essential cookies that are necessary for basic website functionality
• Performance cookies that help us understand how visitors interact with our site
• Functional cookies that remember your preferences and personalise your experience
• Marketing cookies that help us show you relevant content and measure advertising effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality. We don't use cookies to track your browsing on other websites.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you by email and post a notice on our website.

Minor updates may be made without advance notice, so we encourage you to review this policy periodically. The effective date at the top of this page shows when the policy was last updated.

Your continued use of dralyvonetrix services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.